Refund Policy

At Riley Street Supply, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be:

• Unused and in its original condition
• In the original packaging
• Accompanied by proof of purchase

Non-Returnable Items

Certain items may not be eligible for return, including:

• Personalized or custom-made products
• Gift cards
• Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Contact Us

For return requests or questions, please contact us through our Contact Us page.